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Pages > Industries We Serve > Restaurants & QSR
Restaurants QSR Franchise Groups

Drive-thru, back door, register, and a franchisee's budget

Restaurant security lives in four places: the drive-thru, the back door, the register and the safe. Add a franchise model where corporate sets standards but franchisees pay, and the specification has to satisfy both. DWG helps groups build a kit that works for either.

One kit, two buyers

A corporate standard nobody can afford gets ignored. A kit cheap enough for a single-unit franchisee but worthless for brand protection is the same failure from the other direction.

We help define a kit that meets the brand standard at a price a franchisee will actually buy, scope coverage to the four places incidents happen, confirm POS integration where it earns its keep, and confirm stock depth for a multi-unit rollout. How the work gets done is shaped around you: we can coordinate with the integrator or contractor you already use, bring the right integration and field resources in ourselves, or anything in between — whatever the project needs.

How we engage

The greatest opportunity to improve a project exists before anything is purchased. We support every phase — the earlier we're involved, the more value we add.

1. Plan

Requirements, constraints, budget and timing.

2. Evaluate

Comparison across manufacturers, integration with what's installed, cybersecurity review.

3. Specify

Specification assistance, BOM review, value engineering, lifecycle costing.

4. Procure

Quoting, availability, lead times and supply-chain flags.

5. Deploy

Coordinated delivery and deployment, with the resources managed as one project.

6. Support

Technical support, spares and refresh planning.

Core capabilities

Enterprise physical security infrastructure across every major discipline.

Video surveillance

  • IP camera systems
  • Video management systems (VMS)
  • Network video recorders
  • Edge, cloud and enterprise storage

AI & video analytics

  • Object and behaviour detection
  • License plate recognition
  • Search and forensic review tools
  • Operational and business insight

Access control & identity

  • Enterprise access control platforms
  • Smart and mobile credentials
  • Door hardware and locking
  • Authentication and biometrics

Visitor management

  • Visitor registration and badging
  • Watch list and screening
  • Contractor and vendor check-in
  • Real-time on-site awareness

Intercom & entry communication

  • IP intercom systems
  • Video entry stations
  • Emergency call stations
  • Two-way communication at entry points

Emergency notification

  • Mass notification systems
  • Public address and paging
  • Multi-channel alerting
  • Campus and site-wide communication

Lockdown systems

  • Coordinated building-wide lockdown
  • Single-action activation
  • Integration with access control
  • Notification tied to activation

Fire & life safety

  • Fire alarm control panels
  • Smoke, heat, CO and duct detection
  • Notification appliances
  • Alarm communications and monitoring

Intrusion detection

  • Enterprise intrusion systems
  • Perimeter detection
  • Sensors and detection technologies
  • Alarm communications

Mobile & temporary surveillance

  • Mobile surveillance trailers
  • Rapid-deployment camera systems
  • Remote and off-grid power
  • Construction, event and temporary sites

Network & infrastructure

  • PoE switching and fiber optics
  • Structured cabling and wireless
  • UPS and power systems
  • Cabinets, racks and enclosures

Engineering & procurement services

  • Product evaluation and solution design
  • Multi-manufacturer comparisons
  • Bill of materials review and value engineering
  • Lifecycle planning and technical consultation

Questions we help you answer

Most suppliers focus on selling products. We focus on helping you make an informed decision — and these are the questions worth settling first.

  • Will a franchisee actually buy this at this price?
  • Does it meet the brand standard we publish?
  • What covers the drive-thru properly, day and night?
  • Is POS integration worth it for us?
  • How do we handle the safe and cash handling?
  • Can one kit cover both company and franchise units?
  • Who installs it in markets where we have one store?

Answered early, these prevent the expensive corrections that surface once equipment is on site.

Vendor-neutral technical expertise

DWG works across a broad portfolio of leading security manufacturers. Rather than promoting a single product line, we help you evaluate qualified solutions on the criteria that matter.

Technical criteria

  • Technical requirements and objectives
  • Performance and interoperability
  • Standards compliance
  • Cybersecurity considerations

Commercial criteria

  • Availability and lead time
  • Lifecycle cost
  • Budget alignment
  • Future scalability

Resource coordination

  • Work with the integrator or contractor you already use
  • Bring in integration, field and engineering resources where you need them
  • Product, engineering and deployment coordinated as one project
  • Shaped around what the end user needs, not a fixed model

Who we work with

Formats

  • Quick service
  • Fast casual
  • Casual dining
  • Drive-thru only
  • Franchise groups
  • Ghost kitchens and delivery-only

Project types

  • New unit build
  • Remodel and refresh program
  • Brand standard rollout
  • Drive-thru upgrades
  • Analog-to-IP migration
  • Technology refresh

Project teams

  • Franchise operations
  • Loss prevention
  • Construction and development
  • IT and POS
  • Architects and engineers
  • Systems integrators

Get the kit right for both buyers before it's published

There is no cost to have our specialists review a specification, a bill of materials, or a quote.

DWG — Digital Watchguard Inc. · 800 Shames Drive, Westbury, NY 11590 · 516-933-4900


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