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Pages > Industries We Serve > Luxury Retail & Jewelry
Luxury Retail Jewelry High-Value Goods

Small, valuable, and gone in four seconds

In luxury retail the merchandise is portable, extremely valuable, and handled by staff in front of customers all day. Coverage has to produce identification-quality images at the counter and the door without the store feeling like a bank. DWG helps retailers get both.

Identification quality at the point of loss

General coverage is nearly worthless here. What matters is whether the image from the counter or the entrance is good enough to identify someone.

We specify for identification at the specific points where loss occurs, balance that against a store environment that has to feel welcoming, review bills of materials for sales floor, safe, workshop and back-of-house, and confirm duress and lock-down provisions. How the work gets done is shaped around you: we can coordinate with the integrator or contractor you already use, bring the right integration and field resources in ourselves, or anything in between — whatever the project needs.

How we engage

The greatest opportunity to improve a project exists before anything is purchased. We support every phase — the earlier we're involved, the more value we add.

1. Plan

Requirements, constraints, budget and timing.

2. Evaluate

Comparison across manufacturers, integration with what's installed, cybersecurity review.

3. Specify

Specification assistance, BOM review, value engineering, lifecycle costing.

4. Procure

Quoting, availability, lead times and supply-chain flags.

5. Deploy

Coordinated delivery and deployment, with the resources managed as one project.

6. Support

Technical support, spares and refresh planning.

Core capabilities

Enterprise physical security infrastructure across every major discipline.

Video surveillance

  • IP camera systems
  • Video management systems (VMS)
  • Network video recorders
  • Edge, cloud and enterprise storage

AI & video analytics

  • Object and behaviour detection
  • License plate recognition
  • Search and forensic review tools
  • Operational and business insight

Access control & identity

  • Enterprise access control platforms
  • Smart and mobile credentials
  • Door hardware and locking
  • Authentication and biometrics

Visitor management

  • Visitor registration and badging
  • Watch list and screening
  • Contractor and vendor check-in
  • Real-time on-site awareness

Intercom & entry communication

  • IP intercom systems
  • Video entry stations
  • Emergency call stations
  • Two-way communication at entry points

Emergency notification

  • Mass notification systems
  • Public address and paging
  • Multi-channel alerting
  • Campus and site-wide communication

Lockdown systems

  • Coordinated building-wide lockdown
  • Single-action activation
  • Integration with access control
  • Notification tied to activation

Fire & life safety

  • Fire alarm control panels
  • Smoke, heat, CO and duct detection
  • Notification appliances
  • Alarm communications and monitoring

Intrusion detection

  • Enterprise intrusion systems
  • Perimeter detection
  • Sensors and detection technologies
  • Alarm communications

Mobile & temporary surveillance

  • Mobile surveillance trailers
  • Rapid-deployment camera systems
  • Remote and off-grid power
  • Construction, event and temporary sites

Network & infrastructure

  • PoE switching and fiber optics
  • Structured cabling and wireless
  • UPS and power systems
  • Cabinets, racks and enclosures

Engineering & procurement services

  • Product evaluation and solution design
  • Multi-manufacturer comparisons
  • Bill of materials review and value engineering
  • Lifecycle planning and technical consultation

Questions we help you answer

Most suppliers focus on selling products. We focus on helping you make an informed decision — and these are the questions worth settling first.

  • Will the image identify someone, or just record them?
  • How do we cover the counter and entrance properly?
  • Can this be done without the store feeling like a bank?
  • How are the safe and workshop treated?
  • What are our duress and lockdown provisions?
  • How does this integrate with the alarm and central station?
  • Can one design repeat across our other stores?

Answered early, these prevent the expensive corrections that surface once equipment is on site.

Vendor-neutral technical expertise

DWG works across a broad portfolio of leading security manufacturers. Rather than promoting a single product line, we help you evaluate qualified solutions on the criteria that matter.

Technical criteria

  • Technical requirements and objectives
  • Performance and interoperability
  • Standards compliance
  • Cybersecurity considerations

Commercial criteria

  • Availability and lead time
  • Lifecycle cost
  • Budget alignment
  • Future scalability

Resource coordination

  • Work with the integrator or contractor you already use
  • Bring in integration, field and engineering resources where you need them
  • Product, engineering and deployment coordinated as one project
  • Shaped around what the end user needs, not a fixed model

Who we work with

Retail

  • Jewelry stores
  • Luxury boutiques
  • Watch and specialty retail
  • Art and collectibles galleries
  • Designer and flagship stores
  • Workshops and repair areas

Project types

  • New store build
  • Store refresh
  • Identification-quality upgrades
  • Safe and vault projects
  • Duress and lockdown
  • Technology refresh

Project teams

  • Owners and store management
  • Loss prevention
  • Insurance and risk advisors
  • Construction and design
  • Architects and engineers
  • Systems integrators

Specify for identification before anything else

There is no cost to have our specialists review a specification, a bill of materials, or a quote.

DWG — Digital Watchguard Inc. · 800 Shames Drive, Westbury, NY 11590 · 516-933-4900


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